Data Use

What information we collect

We collect the information needed to operate the website, respond to enquiries, administer assessments, review evidence, and maintain certificate verification records.

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Employee Privacy

How employee responses are handled

Employee feedback is handled as protected assessment input. Individual-level responses are not intended to be exposed in a way that compromises respondent confidentiality.

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Employer Data

How employer documents and inputs are used

Employer data is used to administer assessments, interpret workplace practices, support scoring, prepare deliverables, and operate certificate publication and renewal workflows.

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Website

How form submissions and contact requests are handled

Contact forms and other website enquiries are used to respond to prospective clients, recommend suitable services, and maintain communication relevant to an assessment or certification process.

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Security

How we think about storage, access, and retention

Assessment-related data is retained only as long as required for service delivery, certificate administration, legal obligations, and internal recordkeeping tied to the integrity of the process.

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Support

Questions, corrections, and final legal wording

This page is a content-ready draft. Final legal text, complaint handling, and data-rights language will be aligned with approved counsel review and operational workflows.

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